Shipping & Returns

Welcome to The Fluffy Creations! 

All plushie orders are shipped by myself coming from the Netherlands (Europe). 

Delivery Terms

Worldwide shipping is possible and free. 

FREE Shipping

For all orders Worldwide Shipping is free and automatically added to your cart. 

Delivery Times

All orders are fulfilled within 2 business days. See what the delivery time is for your location:

  • Domestic (Netherlands): 1 - 2 days
  • International: 2 - 11 days

*Note: these are the delivery times AFTER the parcel has shipped (within 2 business days)

Tracking updates

Once you have received your order confirmation email, you will shortly after - within 1 business day - receive the tracking number alongside the carrier name.

 

Other factors influencing the delivery time:

A number of factors can influence the delivery time, this may deviate for example due to:

• Local holidays

• Dealing with customs in the country of destination

• Strikes or other special events in the country of destination


Returns:

Plushies are non-refundable! If a plushie has arrived damaged or items are missing, please provide pictures and contact me. 

I package all orders with love while making sure that they will last over the big trip that they sometimes have to make. If you have any questions about the shipping methods or costs, please don't hesitate to contact me!